Hotline : 

Current Position : Home > BOC MACAU > e-Banking > Service Hotline (Telephone Banking Services)
Online Banking

Loss Reporting

Service

Loss Reporting

Description

Whenever you have lost your BOC Cards, BOC Multi-currency Credit Cards, bank book(s) or cheque(s), simply call BOC Service Hotline 888 95566, select your language and press ‘1’ to report lost. Our Customer Service Officer will handle it for you immediately. Your personal information, such as identity document number, account number or card number, will be required for verification purpose. In case of reporting the loss of a cheque, your e-Banking Account number and PIN will be required.

Eligible Customer

Customers of the above mentioned products

Service Hours

24-hours all rounded service

Application Procedures

Please call BOC Service Hotline 888 95566, select language and press ‘1’ to report lost.

Related Service