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Frequently Asked Questions

1. Record Keeping Period

You can enquire your transactions done via BOCNET (Corp.) in certain period ago.

Remittances:

You can enquire the remittance transactions done via BOCNET (Corp.) in last 2 months.

Account History:

You can enquire the last 12 months’ account history.

Pre-set Transactions:

You can enquire the pre-set transactions done via BOCNET (Corp.) in last 2 months.

Transactions with Authorization Rejected:

You can enquire the last 2 months’ BOCNET (Corp.) transactions with authorization rejected and redo the transaction after your necessary amendment.

2. Characters / Symbols

BOCNET (Corp.)(Note:Accept for Outward Remittances)accepts the following characters / symbols: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

a b c d e f g h i j k l m n o p q r s t u v w x y z

0 1 2 3 4 5 6 7 8 9

` ~ ! @ # $ % ^ & * ( ) - = _ + [ ] \ { } | ; ‘ : “ , . / < > ?

Symbols not applicable to outward remittances:

` ~ ! @ # $ % ^ & * _ + [ ] \ { } | ; : “ < > ?

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