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Important Announcement on Temporary Service Suspension Due to System Upgrade (3.23-25)


Dear customers,

Kindly be informed that in order to provide you with high quality and efficient financial services, we will perform system upgrade. According to the latest notice from the high level, the original scheduled time of March 16-18 will be postpone to 18:00 March 23 (Friday) to 12:00 March 25 (Sunday) 2018.During this period of system upgrade, all services will be temporarily suspended. Temporary suspension of each product and service is different. In order to minimize the impact on you, please pay attention to the temporary suspension timetable of main bank products and services as below, and please be prepared in advance:

Banking Products and Services Suspension Time Resumption Time
Sub-branches March 23(Friday)15:00 March 26(Monday)normal business hours
BOCNET/BOC Direct/BOC Mobile Banking/Telephone Banking Services March 23(Friday)18:00 March 25(Sunday)12:00
ATM、CDM、BOC Express March 20(Tuesday)suspend gradually, for more information please see the attachment March 25(Sunday)12:00 resume gradually
BOC Debit Card March 23(Friday)18:00 March 25(Sunday)12:00
Outward Remittance MOP/HKD/RMB March 23(Friday)12:00 March 26(Monday)09:00
Other Currencies March 22(Thursday)12:00 March 26(Monday)09:00
Inward Remittance March 23(Friday)16:00 March 26(Monday)09:00
Cheque of Other Local Banks (MOP/HKD/RMB) March 23(Friday)09:00 March 26(Monday)09:00
Merchant Acquiring Service March 24(Saturday)01:00 March 24(Saturday)07:00
March 25(Sunday)00:00 March 25(Sunday)02:20
BOC Foreign Exchange Margin March 23(Friday)18:00 March 26(Monday)03:30
Sheng Die Tong Bao March 23(Friday)18:00 March 26(Monday)07:00

For further information regarding the system upgrade arrangement, please see the attachments of “Bank of China Macau System Upgrade Frequently Asked Questions” and “Bank of China Macau Branch Self Banking Service Suspension Schedule ”, or call our Service Hotline (853)888 95566.

We apologize for any inconvenience caused. Thank you for your understanding and support to Bank of China!

Bank of China Macau Branch
March 5, 2018


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